Alibaba99 takes our responsibility to protect every member's personal information seriously. This Privacy Policy transparently outlines how we collect, store, use, and safeguard your data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
Six key pillars that safeguard your personal information on our platform
All data transmitted between your device and Alibaba99's servers is protected by industry-standard 256-bit SSL encryption. No third party can intercept or read your information during transmission.
Alibaba99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are designed to meet the requirements of applicable data protection laws in Malaysia.
Alibaba99 does not sell, rent, or disclose members' personal information to any third party for marketing purposes without your explicit consent. Your data belongs to you — we are simply its custodians.
We clearly disclose every purpose for data collection within this Privacy Policy. You have the right to know what data we hold, why it is needed, and how long it will be retained in alibaba99's systems.
As an alibaba99 member, you have the full right to access, amend, and request deletion of your personal information. Requests can be submitted at any time through our readily available support team.
The alibaba99 cybersecurity team monitors our platform infrastructure around the clock to detect and address security threats before they can impact our members' data or accounts.
Alibaba99 ("we", "our platform") takes its responsibility to protect the privacy and security of personal data of all members and users of our platform in Malaysia seriously. This Privacy Policy has been prepared in compliance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia.
This document sets out in detail how alibaba99 collects, processes, stores, uses, discloses, and protects your personal information when you use our platform, website, mobile application, or any other services offered by alibaba99.
By registering for or continuing to use the alibaba99 platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us to close your account.
This Privacy Policy applies to all users of the Alibaba99 platform in Malaysia, including registered members, website visitors, and any individual who interacts with our services.
Alibaba99 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we may collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Malaysian phone number, email address, residential address | Required |
| Financial Data | Bank account number, bank name, e-wallet number (Touch 'n Go, GrabPay, Boost) | Mandatory (payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, betting activity, login timestamps | Automatic |
| Communication Data | Records of live chat conversations, emails, and complaints submitted | Where applicable |
We only collect data that is strictly necessary for the stated purposes. alibaba99 does not collect information beyond what is required to operate our platform and services.
Alibaba99 collects your personal information through the following means:
alibaba99 has never purchased or obtained personal data lists from third-party sources for marketing purposes without your consent.
Alibaba99 uses the personal information collected for the following purposes:
We will not use your data for any purposes beyond those stated above without first obtaining your fresh consent.
Alibaba99 does not sell or rent your personal data to third parties. However, we may share your information in the following limited circumstances:
All third parties that receive your data from Alibaba99 are bound by strict data protection agreements and are only permitted to use that data for the specific purposes agreed upon.
Alibaba99 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
While alibaba99 takes all reasonable measures to protect your data, no security system can guarantee absolute 100% protection. You are also responsible for keeping your own account login credentials secure.
Alibaba99 retains your personal data only for as long as it is necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
| Data Type | Retention Period |
|---|---|
| Active member account data | For the duration of the active account + 7 years |
| Financial transaction records | 7 years (AML/legal requirement) |
| Gaming activity logs | 3 years from the date of activity |
| Support communication records | 2 years from the date of interaction |
| KYC Documents | 5 years after account closure |
| Cookie & Analytics Data | Up to 12 months |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
Alibaba99 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and deliver relevant content. We use several types of cookies:
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality and your experience on the Alibaba99 platform. Cookies do not store your financial information or passwords.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Alibaba99:
Request a copy of all personal data we hold about you
Correct or update any inaccurate or outdated information
Request deletion of your data, subject to legal requirements
Object to the processing of your data for specific purposes such as marketing
Receive a copy of your data in a machine-readable format
Request that we restrict how we use your data in certain circumstances
To exercise any of the rights above, please submit a written request to us by email at support@alibaba99.ws by stating the specific right you wish to exercise and providing sufficient information for us to verify your identity. We will process your request within 21 working days.
The Alibaba99 platform is strictly for adult users aged 18 and above only. We do not knowingly collect, process, or store the personal data of any individual under the age of 18.
Should we discover that personal data of an underage child has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered an account on our platform, please contact us immediately at support@alibaba99.ws.
Alibaba99 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other reasonable operational reasons.
When we make material changes to this Privacy Policy, we will notify you via:
Your continued use of the alibaba99 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us for the appropriate process.
This version of the Privacy Policy takes effect from 1 January 2026. Please check this page periodically to stay informed of how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how alibaba99 handles your personal data, please contact our Data Protection Officer through the following channels:
If you are not satisfied with how alibaba99 has handled your privacy complaint, you have the right to refer the matter to Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Alibaba99 protects your personal data with 256-bit SSL encryption and full compliance with Malaysia's PDPA. Enjoy slots, Live Casino, football, and more with complete peace of mind.
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